From obtaining estimates to having your questions answered or completing an application for benefits, a lot of Social Security business can be completed online, 24 hours a day when convenient for you. Online services are available in Spanish, with information in other languages online too.
If you have created a personal my Social Security account, you can even go online for a letter verifying your benefit amount or make changes to your record, such as to update a new address.
Most services can also be completed with a Social Security representative by telephone by calling the SSA national toll-free number, 1-800-772-1213 / TTY 1-800-325-0778.
Although most Social Security services do not require a personal local office visit, if you prefer visiting in person know that most local Social Security offices are open 9 a.m. to 3 p.m. on Monday, Tuesday, Thursday, and Friday and 9 a.m. to Noon on Wednesday. A few small offices have different hours. View local office hours online at the Contact Us link in the Items of Interest section of www.socialsecurity.gov.
As people all across the country have learned at one time or another, severe weather or some other unanticipated event can force a local office to temporarily close unexpectedly. Before traveling, consider going online to check the Office Closings page on the SSA website.
Also in the Items of Interest section of www.socialsecurity.gov, the Office Closings page provides information on Social Security office closures across the country. The page is updated hourly so check for the latest information before leaving home. Travel safe.